01Legal Operations Consulting

Your law firm is losing revenue before the consultation ever happens.

I help law firms fix intake and onboarding breakdowns that cause qualified leads to slip through the cracks, delay conversion, and create unnecessary follow-up chaos.

Book Your Intake Assessment

For family law and personal injury law firms that want a smoother path from inquiry to retained client.

02Revenue Leaks

The leak usually happens before the legal work begins.

Most law firms do not have a lead problem first. They have an intake and follow-up problem.

  • 01Missed calls or delayed responses
  • 02No clear follow-up sequence
  • 03Leads unsure of next steps
  • 04Consultations not booked fast enough
  • 05Internal handoff breakdowns
  • 06New clients feeling confused after signing
  • 07Too much manual tracking
Client Journey framework: Inquiry, Intake, Consultation, Onboarding, Retained
03What We Do

I build the backend that helps more qualified leads become clients.

Haus of Systems helps law firms identify where leads are dropping off and create cleaner systems for intake, follow-up, onboarding, and internal handoffs.

Stage 01
Inquiry
Capture
Stage 02
Response
Qualify
Stage 03
Consultation
Convert
Stage 04
Onboarding
Retain
04Services

What I help improve.

01

Intake Workflow Review

End-to-end audit of how inquiries move through your firm.

02

Lead Response Systems

Speed-to-lead frameworks that respect attorney time.

03

Consultation Booking Flow

Friction-free scheduling that fills the calendar.

04

Client Onboarding

A clear, calm first 14 days after the retainer signs.

05

CRM Organization

Pipelines, stages, and fields that actually get used.

06

Automation Opportunities

For family law and personal injury law firms that want a smoother path from inquiry to retained client.

07

Team Handoff Systems

Clean transitions between intake, attorney, and paralegal.

08

Operational Bottleneck ID

Where the work and the revenue gets stuck.

05What We Do

How it works.

01

Assess

We map your current intake, follow-up, and onboarding flow exactly as it operates today.

02

Diagnose

I identify the specific points where leads stall, handoffs break, and new clients lose confidence.

03

Improve

You receive a prioritized set of system changes, scripts, and automations built for your team.

06 — Get Started

Want to see where your intake process is leaking revenue?

Book a short call and I'll walk you through how I review intake and onboarding systems for law firms.

Book Your Intake Assessment
07About

Built by an operator, not a legal marketer.

Haus of Systems is led by Erika Kelly, a PMP certified project manager and growth operator who helps businesses build cleaner backend systems, reduce operational friction, and turn interest into organized revenue opportunities.

PMP CertifiedOperations StrategyIntake SystemsCRM & Automation